Seller's Manual » How to Become a Seller

How do I create a seller account?
Can people living outside the United States trade on Xumbay.com?
I am a Seller. Why do you need my credit card and telephone number?
Is giving my credit card information safe? What if my credit card wasn't accepted?
How do I get paid by Xumbay.com?


How do I create a seller account?

If you have already Become a Member and want to sell on Xumbay.com, just follow the simple steps below:

1. Click the Start Selling link.
2. Choose the product you would like to sell. If the product is not found then you will have the option to enter the new product information. The shipping method is the Media Mail by default, but you can also offer Priority Mail to buyers.

At this time, only persons residing within the 50 United States can buy and sell on Xumbay.com by Xumba. Military personnel living outside of the 50 United States having an APO or FPO mailing address are able to buy and/or sell on Xumbay.com by Xumba.

Please note that individuals residing outside of the United States are able to participate on Xumba.

We use your credit card information and telephone number to verify your identity and as another way to protect our members from fraud. Using the credit card processing network, we will verify that the name and billing address you entered match the name and billing address on the credit card. You are not charged anything to register or list items for sale at Xumbay.com. We require this of everyone selling at Xumbay.com to create the safest, most secure marketplace possible. As outlined in our User Agreement, Xumbay.com reserves the right to make adjustments to your seller account balance in the event of a member dispute, fraud or a lack in seller performance. If insufficient funds exist in the seller account balance, Xumbay.com will deduct funds from your checking account, or charge your credit card. By agreeing to our User Agreement and its incorporated policies, you agree to allow Xumbay.com to make these adjustments, deductions or credit card charges.

Entering your credit card number is safe, since we use the latest encryption technology available.

We make every effort and follow industry standard practices to safeguard the confidentiality of each user's personal information. All credit card information you submit is encrypted through secure server software (SSL). When you conduct a transaction on our site or when you log into your account, we encrypt all of your credit card information and store that information in our secure data center. All transactions are conducted through our secure servers, which are protected behind state-of-the-art firewalls.

For more information, please see Xumbay.com's Privacy and Security Policy.

When you enter your credit card on the site, Xumbay.com performs a verification of that credit card by sending this information to your credit card company or bank for an authorization. If the credit card company or bank returns a 'declined' message, we must pass that information on to you. Xumbay.com does not decline the card. Several factors outside of Xumbay.com's control may cause your card to be declined. Here are a few suggestions:

Confirm that the credit card number and expiration date that you have on file with us are accurate and up to date.

Contact your card-issuing bank and confirm with the card issuer that:

• Your account is in good standing
  
• Adequate credit is available on the account to accept the charge
  
• The account does not have an internet/phone order block
  
• If the account is new, the account has been activated
  

If you used a debit or check card, please remember that these cards may be subject to usage limits set by your bank.

How do I get paid by Xumbay.com?

You will be paid on a regular schedule every month. Right now this is the current method, new methods of payments will be coming soon. A check will be sent to you for the account balance accumulated from the 1st through the last day of that same month.

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